Builder

I lead teams across engineering, product and go-to-market, doing whatever it takes to ship.

Things I’ve built:

  • AI agents — Built agents for many customers, including LINE MAN Wongnai and Philippine Airlines. They handle millions of customer interactions with high CSAT and 80%+ resolution rates.
  • Pandemic-response tools — Built tools that triaged millions of COVID-19 patients and saved lives.
  • ActiveSG (active living) — Led teams behind a platform with 531k active users and 95.1% CSAT.
  • Bright (elderly care) — Led teams behind care referrals with provider matching under 3 minutes and 5,000+ healthcare professionals trained.
  • Care360 (equitable healthcare) — Helped build a patient-management system across all 27 public health institutions. ~789k referrals; built at 15% of quoted vendor cost.
  • Stablecoin FX API — Led teams to find product-market fit and launched an API moving $3B annually.

Where I’ve worked: